How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I am very impressed with the quality of this adapter I purchased! It has been completely reliable for backing up my computer on external hard drives and printing tasks. This is the 3rd time I have purchased a multi-port hub for my MacBook Air which I purchased in 2018. The others failed to consistently print or connect with my external hard drives. When using one of the older ports, it is very concerning when a message comes on my screen saying I failed to eject my hard drive correctly - when instead I am trying to access the HD! It was well worth paying a little more for excellent quality.
My husband and I have new Macbook pro laptops and they do not have the standard USB ports or card reader slots. As we are amateur photographers, we need these to plug our cameras into the computer to charge or transfer photos or the card reader to transfer photos for the cards in our cameras. These are perfect for what we need and are small and compact to slip into our laptop carrying cases. Great product and the price was amazing. I had already bought a simple plug in card reader from Apple for $48 before I saw these.
As the default "tech guy" for my office I've bought 3 different USB to USBC adapters for new MacBook Pros. I'm loving this adapter the most. It's much smaller, lighter than others, matches the "space Gray" perfectly and was less expensive. They have a great line of options too, so think through what you need to plug in before you buy and chances are they'll have it for you.
I’ve had this device for about a month. I need to connect my MacBook Pro to my peripherals (a TV monitor, a printer, a scanner, iPhone). I've been able to connect them all and work without even thinking about it. The device is small, does not require its own power connection and does what it's supposed to do. I'm satisfied with this purchase so far.
I am a PC guy, but recently changed jobs and work on a Macbook Pro with only USB C ports. I bought this port expander so I could attach my HDMI monitor and 'square port' USB mouse. The monitor works fine, but the mouse cursor freezes briefly on the screen every few seconds, making it unusable. The mouse works fine on my PC. I'm not sure if this is a Mac issue or an issue with the hub, but thought I'd comment on it here for others to see. I bought a USB C mouse, and it works fine when plugged directly into the Mac. This hub is so inexpensive I can't really be upset, I'm happy to be able to extend the desktop onto a larger viewing area.
Perfect, great price. I had an adapter that had two rigid connectors plugging into the MacBook Pro (MBP). I always wondered with that double connector adapter if the MBP connectors were being stressed, normal devices that plug in to the MBP only have single connectors. I prefer the single connector design, and having a short flexible cable also reduces the stresses on the MBP connector.
Honestly for the price and what it does I wasn't expecting much. Just hoped it would function and I would just have to put up with the fact that Apple forced me to buy this. But it impressed me. Its lightweight but very sturdy. Has the same machine cut feel to it that the laptop has. It wont bend or crack under pressure. And the cord is thick and makeable enough to last. It feels like I bought an apple product. Very well done and with the money.
I recently bought a new MacBook Pro and needed a multi port adaptor. I am pleasantly surprised by the quality of the material of this product—the metallic like weight gives it a nice gravita and it stays “put” nicely when connected to the computer. I especially like that it has multiple memory cards and USB slots. Highly recommended.
I liked everything about this product. Sleek, well made packaging. Sturdy cord and connectors. Very well designed. Three USB ports are probably more than I need, but I use two fairly regularly. I am very, very happy with it!
This USB C hub works great with my MacBook Pro 16 inch. It’s very light and compact, which is perfect for my travel needs. The space grey color matches the color of my laptop very well, which is an added plus. It is a good product and offers great value for its price.
It only gets 3 stars because I'm concerned about its sustainability. I have used it about 5 or 6 times since I purchased it and I have already ordered another one that I can use for my other monitor since I usually use it longer than I do when I make presentations. Why? Because this adapter gets very HOT when I use it and I'm not sure why. So far, I've only used the HDMI part of it but I am hoping to use the other USB slots eventually.
Hooked this up to my MacBook Air using a USB C to USB adapter and it worked like a charm: All ports are functional and can be used at the same time. I would recommend this gadget.
My only reason for giving this four stars is that it's a dongle that flops around making the MacBook less portable without un-tethering it from everything first. If I were KIng for a day I would have designed it so that it attached to the side of the computer as a permanent port expansion addition. Other than that it works perfectly. I should, "ask What was Apple thinking?"
I liked it a lot, it did exactly what it was intended to do. It's great 👌👌👌
Excellent adapter! Plug and play! Works great on my Mac Book Air.
Quality is good, the only thing is the wire it’s too short. Not convenient for me
Everything is just so well thought out. It’s perfect thank youuu
It does the job and seems very well made.